Accessory services

Discover the accessory services to meet your IT needs

For every exigency the right solution is needed. This is why Tesyr has developed a series of accessory services to satisfy the most diverse IT needs: from remote assistance to integration with the switchboards (including Swisscom Smart Business Connect), from Office365 licenses to MDM management of mobile devices (Apple and Android).

Complete list of services at your disposal:

Swisscom "ALL IP" telephony

Swisscom “ALL IP” telephony. As a Swisscom partner we can assist you in the migration to “All IP” technology, digital telephony that uses the same internet protocol: IP. Voice in high definition, but also close integration of telephony with the computer world. Try to imagine the advantages of connecting CRM with telephones: from click to call to routing of incoming calls in a dynamic and programmable way.

DCS Virtual Servers in Switzerland

Do you need a server but do not want to suffer the costs of installation, maintenance, management, expansion? We offer you Swisscom virtual servers, installed in Switzerland, with high availability and scalability. From the single server to the most complex datacenter, there are no limits. Contact us for a customized quotation.

Retrospect centralized cross-platform backup

We can provide, install, configure and maintain the backup of your data, without worrying whether you are using Mac, Win or Linux. The backup can be local or remote. Each user is independent in recovering their data and the central console warns you if the backup is not successful. You will sleep peacefully.

Private Cloud in Switzerland

Do you want to create your cloud but  do not want to put your data on servers located abroad? We offer Storebox, a completely “Made in Switzerland” solution by Swisscom, which guarantees that your data are stored in Switzerland and geo redundant in the Swiss territory.

Office 365 licenses

Office 365 Business for Mac and Windows allows you to install an Office license by paying the actual usage on a monthly basis, starting from CHF 11.15 user / month. Each license can be installed on up to 5 terminals. When a license is no longer needed, it can be deactivated month by month. Comfortable? And in the Business Premium version there is also a 50 GB Exchange mailbox!

MDM Management of mobile devices

Do you have a fleet of business mobile devices and/or your employees (BYOD) to manage and do not know how to do? Does the fact that they are Apple or Android stops you? Would you like to manage all mobile devices from a single centralized console? You can do it, and much more! Ask us how, we will surprise you with a low-cost solution for devices and with very high potential.

Estos

Estos ProCall Enterprise is the link between your switchboard and your world, improving communication and collaboration both in the office and outside, with your employees, but also with your customers and suppliers. It can also be used by smartphones (iOS and Android). Centralized management of company contacts with the MetaDirectory server.

LAN Storage QNAP

Today the amount of data grows exponentially. We need a reliable solution, with reasonable cost, scalable in terms of power and capacity. We have chosen QNAP, which offers solutions from the SOHO market to the Enterprise market, with  NAS from 1 to 30 bays, with LAN connections from 1 Gb to 4x40GbE, Thunderbolt 3. Are you ready for the IoT world? We with QNAP yes.

Mac integration in Windows networks

The Mac in the company is now a consolidated reality, but how to integrate Mac in your Windows network with Active Directory? How to correctly exchange documents? How to manage distribution programs and updates? How to manage double authentication Mac (Open Directory) and Windows (Active Directory)? Ask for the visit of our specialist, we will support you in this project.

Server Monitoring

Do you have one or more servers in the office? Maybe some are physically installed in remote locations or in housing, even more inconvenient to keep under control. Usually you notice a problem when the server stops working. We can offer you an automatic monitoring service that keeps under control some parameters that we decide together; if a problem should arise, you’ll be the first to know, even before the server gets you down. Or you may not be aware of it at all because we can proactively intervene and solve the problem before it paralyzes your office.

Security (Firewall / Antivirus)

Security against data loss (backup) is important, but let’s not forget the security of intrusion (firewall) and data integrity (antivirus or antimalware). The only weapons against crytolockers are a good perimeter defense (firewall), an individual defense (antimalware) and in extreme cases recovery of encrypted data with redemption (backup). Ask us for information, we will inform you on the state of things and on the measures to be taken before and after the risk.

Configuration Assistance

Today making an investment in the IT field is complicated; the variables to be considered are different, in order not to mistake product or solution you need to know where the market goes, the news, have a complete picture of the solutions and their actual performance, strengths and weaknesses. We put ourselves at your disposal to analyze your needs, your wishes and we prepare a project that takes into account your budget and your implementation time.

MAC Area

apple

Management of Mac OS Update, Upgrade

As you know, Apple publishes a MacOs update per year. Performing a version update without taking due caution can be dangerous and expensive. Our specialists have dealt with Apple since 1985 (since the days of Macintosh 128, Lisa, Apple II) and know how to properly manage the update of MacOs, Macs, in order to get only the benefits of the new versions meanwhile taking care of any problems that may occur.

MDM Management of Apple mobile devices

Apple, with the “Server” App, provides a powerful tool for managing mobile devices (iPhone, iPad), for free. Although the benefits of remote management of those devices are undeniable, installing and properly configuring the MDM service is not a simple matter. Contact our specialist for your configuration and management of the MDM service.

Profile Manager

If you have more than 5 Macs in your company, our advice is to move to a centralized management system of Mac (but also iPhone and iPad), using the “Profile Manager” service. This allows you to centralize the management of your Macs; from the configuration of the operating system to the authorization to use the App, external devices connected on various ports, CD / DVD, etc. It is possible to guarantee the rotation of users on any (or on a small group) of stations, making them find their own desktop and settings.

Local and remote backup

We can provide, install, configure and maintain the backup of your data, without worrying whether you are using Mac, Win or Linux. The backup can be local or remote. Each user is independent in recovering their data and the central console warns you if the backup is not successful. You will sleep peacefully.

Mac integration in Windows networks

Having Mac in companies is now a consolidated reality, but how to integrate Mac in your Windows network with Active Directory? How to correctly exchange documents? How to manage distribution programs and updates? How to manage double authentication Mac (Open Directory) and Windows (Active Directory)? Ask for the visit of our specialist, we will support you in this project.

Lan Storage QNAP

Nowadays, the amount of data a company has to manage keeps growing exponentially. We need a reliable solution, at a reasonable cost, scalable in terms of power and capacity. We have chosen QNAP, which offers solutions from the SOHO market to the Enterprise market, with 1 to 30 bays NAS, with 1 Gb to 4x40GbE LAN connections, Thunderbolt 3. Are you ready for the IoT world? We surely are with QNAP.

Contact us for advice

Our technicians are at your disposal for every need.

For information and details you can contact our specialized technicians. We know that every company has specific needs, so we have flexible and modular solutions.

Antonello
Antonello Tilotta
Head of Apple Area